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Gartner: Lower Both 存储 Acquisition and Ownership Costs by Using Third-Party 维护

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IT leaders tasked with data storage management are turning to Third-Party 维护 (TPM) in increasing numbers as they realize the many opportunities to optimize support strategies while reducing operational costs. In a research report entitled “Lower Both 存储 Acquisition and Ownership Costs by Using Third-Party 维护,”1 Gartner details the different steps infrastructure and operations leaders should take to leverage independent, 供应商无关的存储维护.

As companies continue to transform parts of their businesses using digital technologies, 他们经常面临前所未有的数据增长高峰. Yet keeping pace with expanding storage needs doesn’t necessarily require a continuous cycle of upgrades to the newest storage products and platforms. 太频繁, “拥有”新功能并不能保证一个完整的升级, which enables enterprises to extend the planned service lives of existing arrays simply by adding more capacity as needed.

从存储TPM中可以获得很多东西, starting with cost savings of up to 70% off traditional maintenance contracts. Furthermore, extending the useful life of existing storage also can improve staff productivity. 当谈到性能时, independent support options often include low-cost reconfiguration services, which can help alleviate storage bottlenecks and/or capacity limitations.

从采购的角度来看, you can avoid time-consuming disruptions typical during upgrades while taking advantage of deflationary storage pricing. Independent support options offer greater flexibility when negotiating infrastructure upgrades with incumbent vendors, and the compelling economic value proposition gets even more attractive if you also can delay the purchase of new arrays by redeploying existing storage assets.

更重要的是, TPM有助于降低存储维护豁免的价值, which incumbents often invoke to make it financially difficult for new entrants to bid on a platform refresh or upgrade. 通过减少这些限制性豁免的价值, TPM forces incumbents to provide transparent bids with more aggressive discounting. 通过在组合中有一个独立的解决方案提供商, you level the playing field for new storage vendors to compete for your business.

尽管有这些优点, TPM并非没有可感知的风险, so it’s important to follow best practices for identifying ideal partners with a variety of robust offerings. One common concern that’s overblown by incumbents is the need to retain the manufacturer’s maintenance in order to receive software updates.

The reality is that most microcode updates drop dramatically by the time arrays are three or four years old, 这样一来,换TPM就不是什么大问题了. Solid candidates for TPM typically are storage systems with the most stable microcode and hardware release levels that are compatible with the rest of your hardware/software stack to reduce exposure to software bugs and compatibility issues.

适用于没有TPM经验的组织, a good first step is to identify non-mission-critical workloads that can be hosted on TPM-supported systems, followed by a careful evaluation of prospective independent support providers. Companies with their own global support organization and remote field operations will be best suited to deliver 24/7 onsite break/fix support. 在审核TPM候选人时, 一定要检查当前提供的所有支持, 定价模型, 部分可访问性, sla和业务成功的跟踪记录.

Introducing TPM to your data storage maintenance mix sends a clear message to manufacturers: Forced array upgrades will not be tolerated. Disrupting the status quo with TPM makes great economical and strategic sense, especially when your various storage systems are well positioned to be big benefactors.

1Gartner, Lower Both 存储 Acquisition and Ownership Costs by Using Third-Party 维护, 斯坦利Zaffos, 3月3日, 2017. Gartner不支持任何供应商, 研究出版物中描述的产品或服务, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. 高德纳公司放弃所有的保证, 表达或暗示, 关于这个研究, including any warranties of merchantability or fitness for a particular purpose. GARTNER是GARTNER, Inc .的注册商标和服务商标. 和/或其在美国的附属机构.S. 在国际上也是,在这里使用是经过许可的. 保留所有权利.

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